Tri-Point Refrigeration Customer Testimonials

“Called Tri-Point for the first time to repair our restaurant’s walk-in cooler after hours. Was the best experience we’ve had with any repair services of this type. Showed up quickly, got it fixed for a fair price. Brian, the technician, was super polite, friendly and knowledgeable. Will definitely continue to call on them whenever we have any issues or need any new equipment.”

Cody WaggyLa Playa Restaurant

“The people at Tri-Point Refrigeration are super! I love my new cooler. They took out my old cooler and installed my new one, then gave me instructions on how to set the temperature. They cleaned up all the packing and were so professional. A perfect 5-star experience.”

Alta Elaine Wolff Wolff’s Floral Designs

“I am so very please with the customer service I received from Tri-Point. Danny was always quick to return my phone calls. Answers so many questions that I had. Even held my new cooler until I got back from an extended work related trip. I look forward to many more years of working with Tri-Point as my business grows.”

Celia MalkemusBloom and Leaf

“Honestly, I selected Tri-Point Refrigeration because of Psalms 127:2. After meeting with the owner my company discussed moving forward to try them out. An amazing company, they have accurate record keeping and are always on point. I enjoy seeing the work they do as they provide pictures of the ice maker cleanings for all our PM'S or any other work they complete. I would like for all my other companies to be as effective in their work as Tri-Point has been. Awesome people and an awesome company to work with.”

Bronwyn LoweAustin Regional Clinic

“I own a small coffee shop in Austin and late Saturday evening our ice machine decided to give out. I called Tri-Point on the following Sunday morning and they quickly diagnosed the problem and scheduled a service for first thing Monday. I am so thankful for the expediency and efficiency they showed in helping get my little shop back up and running. I also found their prices to be extremely reasonable. Would definitely recommend and certainly plan to use them again.”

Mallory AlisonVintage Heart Coffee

“Thank you also for the prompt and professional service y’all provided. Your tech was professional, polite and obviously knew what he was doing. When he told me parts were going to be required, I automatically assumed the cooler repair would not be able to be completed that day. I was pleasantly surprised when he told me he would obtain the needed parts and return that day. Having worked in the service industry for many years I know that’s not the norm and I appreciate the effort. I also thought the charges were more than fair especially considering most of your techs day was consumed by our service call. Thanks again and I will call again when need service and will recommend y’all to all.”

Randy CalderSandy Creek Marina Manager

“This company knows has never let me down I have a huge freezer and 8 trucks that require them to be at -20 to -40 everyday and with Tri-Point on our team I have no worries and this is in the heat of south east Texas.. thanks team ”

James BowerSchwan's Food Company

“Tri-Point came out and repaired one of our commercial appliances in one of the buildings I manage. They were efficient and reasonably priced! We will be using them again.”

Carla SalasWeitzman

“It was quite some time ago that they were here but I still remember the person as being polite and knowledgeable. He was thorough and what I thought as fair, with his estimate. At that time ice machine maintenance was not in the budget so it was not implemented but it gave us budgetary figures in order to consider in the future budget.”

Juile RinglingErcot

“I have used Tri-Point for the past 3 year at my business to maintain the ice machine and they have done a great job.”

Chris RussekAndy's Sprinkler and Drainage

“Because, you guys got the job done . Y'all we're awesome ! Best thing we haven't had to call you back out since the install”

Jason PowellMister Carwash

“I’ve been using Tri-Point for all my equipment repairs. The technician is always friendly and prompt. They will always make sure the unit is working before they left.”

Eris ChangKung Fu Tea

“Very reliable, pricing is fair and they always show up when they say they will. ”

Amanda FalconerCD Maintenance Company

“You all came right out, fixed the problem and everything was well documented.”

Rob GibsonHutto Bible Church

“I've used Tri-Point twice and was very happy with the service and price. They were here when they said they would be and got the work done fast.”

Philip YoderBaker Distribution Company

“We had an urgent issue with our AC 2 days before leaving on vacation. Tri-Point was quick to service our unit and offer honest and reasonably priced work. We will definitely use this company for any future issues and will be happy to recommend them to others in our community! Thank you Tri-Point!!!”

Rosa EllenbergerResidential Customer

“Tri-Point was quick to respond when our A/C went out last week. They were very professional, quickly diagnosed the problem, and we were up and running in no time. They explained the issue clearly and even helped me understand how to prevent the problem in the first place. Don't just support local businesses, support great businesses. Thanks again, Tri-Point!”

Christopher McCulloughResidential Customer

“Danny and David came in February when it was cold and raining and installed a complete new AC and heating unit in two days. It has run like a top for three years now and I could not be more pleased with the manufacturer and their service.Haven't had to call Tri-Point since the installation, but they will always be the ones I will call when needed. ”

Dale AdamsResidential Customer

“I had another local company work on the unit and they wanted to change part after part so I had to run them off and talk to the owner for a refund. Tri-pont knew the unit in and out and was able to repair it within a hour. It has been working fine every since the repair was made.”

Michael RobinsonEast 19th Street Baptist Church

“Luis was grate and did not leave until there was an answer to the problem and that gave me a piece of mind knowing it was going to be taking care of. I will recommend them to everyone.”

Selena FloresMcArthur's

“These folks are excellent! Had an ac issue and they were kind enough to work with my schedule for a same day appointment. Their service manager, Luis, was the one who took care of it. He was great and even gave me some pointers on simple maintenance I can do myself. I will definitely be using them again.”

Durand SentinusResidential Customer