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7 Commercial Ice Machine Myths Debunked: What Business Owners Need to Know

When it comes to commercial ice machines, there are plenty of myths and misconceptions that can steer business owners in the wrong direction. Whether you’re running a restaurant, bar, or healthcare facility, understanding the truth about these machines can save you time, money, and frustration. Let’s clear up some of the most common myths about commercial ice machines and get to the facts.


quality ice going into a glass

Myth 1: Ice Machines Don’t Need Much Maintenance

One of the biggest misconceptions is that ice machines are “set it and forget it” appliances. Many people believe that once installed, they’ll just keep producing ice without any care. The truth? Ice machines need regular maintenance to function properly and safely.


Over time, ice machines can accumulate mineral deposits, dirt, and bacteria, which can affect the quality of ice and even pose health risks. Regular cleaning, changing water filters, and professional inspections are essential to keep your machine running efficiently. Neglecting maintenance can lead to costly repairs or even shorten the lifespan of the machine.


Myth 2: Bigger Machines Are Always Better

It’s easy to assume that a larger ice machine is always the better choice, but that’s not necessarily true. The right size for your business depends on your specific needs. Buying an oversized machine could mean wasting energy and money, while an undersized machine might not keep up with demand during peak hours.


Before purchasing, evaluate your ice needs based on factors like daily customer traffic, peak demand, and storage capacity. For example, a busy restaurant may need a high-capacity machine, while a small café might get by with a compact under-counter unit.


Myth 3: All Ice Machines Produce the Same Type of Ice

Not all ice is created equal, and neither are ice machines. Many business owners don’t realize that different machines produce different types of ice, such as cubed, nugget, or flaked ice. Each type serves a specific purpose.

  • Cubed Ice: Perfect for drinks, cocktails, and general use.

  • Nugget Ice: Soft and chewable, popular in healthcare and fast-food settings.

  • Flaked Ice: Great for food displays like seafood or salad bars.


Choosing the wrong type of ice for your business can lead to dissatisfaction for customers or inefficiency in operations. Make sure you select a machine that aligns with your needs.


Myth 4: Water Quality Doesn’t Matter

Another common myth is that any water source will do for an ice machine. In reality, water quality has a huge impact on the performance and longevity of the machine, as well as the quality of the ice produced.


Hard water can cause mineral buildup on internal components, leading to reduced efficiency and increased maintenance needs. Using a water filtration system is a simple way to prevent these issues. Filtered water not only protects your machine but also ensures crystal-clear, great-tasting ice.


Myth 5: Repairs Are Rare for High-Quality Machines

Even the best ice machines can encounter issues over time. Regular use puts stress on the system, and components like compressors, water pumps, and fans can wear out or fail. While high-quality machines are more durable, they’re not immune to breakdowns.


The key is to catch potential problems early through routine maintenance and inspections. Addressing small issues before they become big problems can save you money and avoid unexpected downtime.


Myth 6: Ice Machines Are Energy Hogs

Some business owners worry that running an ice machine will drive up energy costs significantly. While older models may have been less efficient, modern commercial ice machines are designed with energy-saving features that reduce both water and power usage.


Look for machines certified by ENERGY STAR®, which are up to 20% more energy-efficient than standard models. Proper placement and maintenance can also optimize energy use, ensuring you get the most efficiency out of your machine.


Myth 7: DIY Cleaning is Enough

Many business owners think that wiping down the exterior and occasionally rinsing the interior is all it takes to clean an ice machine. Unfortunately, this isn’t enough to maintain proper hygiene and efficiency.


Professional deep cleaning is essential to remove hidden buildup, sanitize internal components, and ensure compliance with health regulations. While DIY cleaning helps in the short term, it’s not a replacement for professional service.


Conclusion

Understanding the truth about commercial ice machines can help you make smarter decisions for your business. Regular maintenance, choosing the right size and type, and prioritizing water quality are all critical to keeping your machine running efficiently and producing high-quality ice. Don’t let these common myths hold you back—get the facts, take care of your machine, and enjoy the benefits of reliable, clean ice every day. Contact us today and let us help you with your ice machine solutions.


Austin, Texas Location

Tri-Point Refrigeration, Inc

118 Iron Road Suite 100,

Hutto, Texas 78634

(512) 651-4565


Lubbock, Texas Location

Tri-Point Refrigeration, Inc

13805 Avenue P Unit B

Lubbock, Texas 79423

(806) 686-0050

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